Sigma Digital X-Ray Technical Support:
At Sigma Digital X-Ray we feel that service and support are the most important components to a successful product. We feel that our customers should be treated the same way we would want to be treated. That means a knowledgeable live person to help with your problems in an instant. Our technical support services include phone and web based support available from 8:00 a.m.-5:00 p.m., Monday thru Friday Central Time.
Technical Support Packages:
Technical Support Packages Includes:
LogMeIn+Rescue:
Sigma Digital X-Ray uses LogMeIn+Rescue to assist clients with technical support. LogMeIn+Rescue gives us the ability to directly access a client's computer to see the problem firsthand. In return, this will reduce the time it takes to troubleshoot the problem.
Customers will be directed to www.logmein123.com where they will then be given a 6-digit pin code, provided by our technical support.